Senior Manager, Internal Communications
About the role
Senior Manager, Internal Communications at Deepgram, a remote-friendly tech company, responsible for building and evolving internal communications systems, channels, and practices to keep a globally distributed workforce informed, aligned, and connected as the company scales.
Responsibilities
- Keep employees informed and aligned: Develop clear, timely communications that help employees understand what is happening across Deepgram, why it matters, and how it connects to our company priorities and direction.
- Strengthen connection across the company: Create effective ways for employees to hear from leadership, understand what is happening across the organization, and stay connected to the company and to one another as Deepgram grows and operates across locations and time zones.
- Build a clear internal communications system: Establish thoughtful channels, cadences, and practices for how information is shared across the company, partnering with functional leaders in those areas, and ensuring employees know where to find information and what to pay attention to.
- Partner with leadership on employee communications: Help the CEO and executive team communicate clearly and consistently with employees across all-hands, memos, Slack, and other channels, including helping draft and shape communications in their voice.
- Organize communications for major company moments: Partner with the right people at the right time to ensure unique internal communications strategies exist for important company moments, ensuring employees receive clear, timely, and consistent information about the moments that matter.
- Make the company narrative clear internally: Partner with the Chief Strategy Officer to help employees understand Deepgram's mission, strategy, priorities, and company story, translating complex business and technical information into communications that are relevant and accessible to employees.
- Partner with People on culture and employee experience: Work closely with the People team to develop effective ways to communicate and reinforce important culture and employee experience priorities, including the systems, channels, and moments that help employees understand and experience them consistently across the company.
- Use data and technology to improve communications: Establish lightweight ways to understand whether communications are reaching employees and achieving their intended outcomes, and use AI and other tools to make the function increasingly effective and scalable.
- Contribute to broader communications: Support executive communications, company narrative, employee advocacy, and other communications priorities where internal communications expertise is valuable.
Qualifications
- Deep internal communications experience: has owned internal comms at a fast-growing company, not just contributed to it.
- Experience with, or have thought deeply about, keeping a remote or distributed workforce connected to the company's values and to each other.
- Know how to earn the trust of executives: can write in their voice, help them sound consistent over time, push back with candor, and handle sensitive information with discretion.
- Thinks in systems: designs a communications architecture and cadence on purpose, rather than adding more things to an already crowded ecosystem.
- Operates AI-native: uses AI as the default way of drafting, editing, summarizing, and measuring comms, and is excited to build workflows and agents for leverage.
- Writes clearly and quickly across formats, from a CEO all-hands narrative to a crisp Slack announcement.
- Translates complex technical and business news into plain language that works for engineers, researchers, sellers, and operators alike.
- Uses data and feedback to show what's working and iterate, not just ship and move on.
Skills
About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
More open roles at Deepgram
- Research Staff, Applied Voice AI5d agoRemote · Research
- Revenue Operations Analyst5d agoRemote · Customer Success
- Account Executive (German Speaking)5d agoSwitzerland · Sales - AE
- Director, GTM Engineering5d agoRemote · Customer Success
- Account Executive (India)5d agoRemote · Sales - AE