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Senior Project Delivery Manager - NVIS

NVIDIA· Architect, Professional Services
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Hybrid (Tokyo, Japan), Remotefull-timePosted 1w ago

About the role

Senior Service Delivery Manager leading end-to-end project delivery for enterprise data center environments within NVIDIA Professional Services, from strategic alignment and solution design through deployment, stabilization, and production handover.

Responsibilities

  • Build and maintain trusted, long-term working relationships with customers, internal stakeholders, and partner teams.
  • Understand high-level and detailed technical architectures, facilitate technical discussions, and drive decision-making for optimal solution design.
  • Ensure project requirements, deliverables, and documentation adhere to NVIDIA quality standards and are completed on schedule.
  • Develop, present, and defend comprehensive technical solutions and deployment plans to executive and technical customer audiences.
  • Lead regular syncs, governance calls, and status updates with global internal teams, customers, and third-party partners.
  • Own delivery of complex on-site or remote data center installations, escalate issues appropriately, and drive resolution with cross-functional partners.
  • Manage project change requests, release communications, and customer notifications in a clear and timely manner.
  • Create clear, concise technical and operational runbooks, procedures, and post-implementation documentation.
  • Demonstrate flexibility to support on-call, off-hours, or global time zone requirements as needed for critical deployments.

Qualifications

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field (or equivalent professional experience).
  • 5+ years of progressive experience in project delivery management or customer service delivery leadership.
  • 5+ years of field service, customer implementation, or post-sales support experience for enterprise hardware & software platforms.
  • Deep working knowledge of data center infrastructure: servers, storage, networking, cabling, power, cooling, and physical deployment workflows.
  • Strong customer-facing interpersonal skills and ability to engage directly with C-level and technical stakeholders.
  • Proven leadership experience across cross-functional, global, and diverse teams.
  • Excellent verbal, written, and presentation communication skills with English language conversation and writing proficiency
  • Strong organizational skills, ability to prioritize effectively, and manage multiple complex projects with minimal supervision.
  • Experience leading global projects across regions and time zones.

Skills

Required:project delivery managementstakeholder managementtechnical solution design
Last updated Oct 16, 2026. Interested? Apply on the company site.

About NVIDIA

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NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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