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YouTube Partner Operations Manager (English, Arabic, French)

Google
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London, UKFull-timePosted 1w ago

About the role

You will provide YouTube support to major partners in EMEA, act as a product expert, troubleshoot technical issues, advocate for partners, and collaborate across teams to improve partner experience and product health.

Responsibilities

  • Provide high-quality email and operational support to partners, resolving localized technical issues to maximize their platform performance.
  • Collaborate with Partner Managers to conduct deep-dives and deliver partner-facing presentations tailored to North African/Maghreb regional markets.
  • Partner internally with Partner Engineers and stakeholders on YouTube product workflows, sharing growth insights and documenting regional case studies.
  • Track key quantitative/qualitative metrics, identify technical bugs or localized root-cause trends, and coordinate resolution with product teams.
  • Streamline workflows and drive operational efficiency by identifying and eliminating bottlenecks to reduce global consult volumes.

Qualifications

  • Bachelor's degree in a technical, business, a related field, or equivalent practical experience.
  • 2 years of experience in technical customer support or client services, including troubleshooting and resolving technical customer and product issues.
  • 2 years of experience in managing projects or programs, engaging with external executive stakeholders.

Skills

Required:English proficiencyArabic proficiencyFrench proficiency
Last updated Oct 23, 2026. Interested? Apply on the company site.

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