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Product Solutions Engineer, gTech Customer Experience

Google· gTech Customer Experience
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WrocławPLN 206k - PLN 211kFull-timePosted 1w ago

About the role

Product Solutions Engineer role in Google’s gTech Customer Experience organization within the Security team, focusing on customer support, troubleshooting, and cross-functional collaboration to resolve complex issues and improve product reliability. Located in Wrocław, Poland.

Responsibilities

  • Prioritize and deliver outstanding customer service, advanced troubleshooting and resolving complex bugs from internal sales teams and Google's advertisers.
  • Engage with cross-functional partners, including Sales, Engineering and Product teams, to build automation frameworks to detect and prevent product bugs/issues.
  • Prototype and develop tools to enable the troubleshooting of customer issues and queries to facilitate troubleshooting of standard use cases.
  • Collaborate with Engineering teams on Infrastructure launches.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 1 year of experience with security assessments or security design reviews or threat modeling.
  • 1 year of coding experience in one or more general purpose languages.
  • 1 year of experience working with web technologies (e.g., HTML, CSS, JavaScript, HTTP, Networks).
  • Experience with data analysis and visualization using SQL-like query languages.

Skills

Required:Security assessments / threat modelingProgrammingWeb technologiesData analysis / SQL-like queries

Benefits

  • Learn more about benefits at Google (link provided in description)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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