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Product Support Consultant, Measurement

Google
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Hybrid (Gurugram, India; Hyderabad, India)Full-timePosted 1w ago

About the role

Google gTech Ads GCS Customer Experience role focused on solutions consulting for advertisers and sales teams, delivering exceptional customer service, troubleshooting technical issues, and improving product offerings through partner feedback.

Responsibilities

  • Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners.
  • Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
  • Partner with cross-functional teams across top Measurement emerging trends and opportunity areas. Troubleshoot complex technical product issues. Apply deep product expertise solving complex technical customer issues and escalations and carrying out strategic projects.
  • Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams.
  • Learn our AI powered Ads products support Measurement.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 5 years of experience in a Measurement troubleshooting, implementation or enforcement role.

Skills

Required:Customer support and troubleshooting
Nice to have:SQL databasesPHP or Python scriptingGoogle Analytics 4, Google Tag Manager, Google AdsJavaScript and HTML
Last updated Oct 23, 2026. Interested? Apply on the company site.

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