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Customer Engineering Manager III, Retail, Google Cloud

Google· Customer Engineering / Google Cloud
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Hybrid (Multiple US locations)$192k - $267kFull-timePosted 1w ago

About the role

Customer Engineering (CE) Manager leading a team of subject matter experts to provide trusted technical and solution advice, accelerate workload migrations, remove blockers, and drive cloud transformation outcomes for retail customers within Google Cloud.

Responsibilities

  • Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
  • Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
  • Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on winning new workloads and driving consumption within existing ones, and determine alignment, coverage and staffing needs through planning stages.
  • Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.
  • Collaborate cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 10 years of experience with cloud native architecture in a customer-facing or support role
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
  • Experience with technical conversations, demos, prototyping, or workshops with customers
  • Leadership experience (e.g., people management, team lead, mentorship, coaching)

Skills

Required:Cloud native architectureCloud engineeringCustomer-facing communicationsLeadership / people management

Benefits

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days vacation per year
  • Sick Time: 40 hours/year (69 hours/year in Seattle) including 5 discretionary sick days per instance
  • Maternity Leave: 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Last updated Oct 23, 2026. Interested? Apply on the company site.

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