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Manager, Customer Success Acceleration, gTech Ads, GCS

Google· gTech Ads, GCS
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Hyderabad, Telangana, IndiaFull-timePosted 1w ago

About the role

Manager responsible for driving a holistic e-commerce and multi-channel strategy, leading digital media teams, and accelerating AI-driven initiatives within Google’s Ads go-to-market framework.

Responsibilities

  • Partner with executive stakeholders to build and drive a holistic e-commerce and multi-channel strategy and narrative ensuring organizational success.
  • Partner actively with sales leadership to align priorities, address customer needs, and achieve quarterly goals and growth objectives across multiple segments using gTech’s Customer Success Acceleration (CSA) service strategy.
  • Lead and coach digital media specialist teams to drive marketing objectives, achieve account-level excellence, and enhance ROI. Mobilize and enable your team to problem-solve for customer lifetime value, nurture strong sales partnerships, and fulfill core business objectives.
  • Provide continuous team mentorship, conduct meaningful career evaluations, facilitate professional development plans, and foster a collaborative team first internal culture.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 11 years of experience developing relationships with customers, and working with digital media or digital marketing/advertising solutions.
  • 5 years of experience leading, mentoring, and developing teams.

Skills

Required:Relationship managementDigital media / digital marketingTeam leadership / mentoring
Last updated Oct 23, 2026. Interested? Apply on the company site.

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