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Customer Onboarding Strategist, Google Customer Solutions (English, Korean)

Google
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Hybrid (Seoul, South Korea)Full-timePosted 1w ago

About the role

Customer-facing role in Google Customer Solutions focused on onboarding new SMB customers to Google's advertising products, driving long-term success and growth through consultative selling, cross-functional collaboration, and proactive account management.

Responsibilities

  • Manage new customer portfolios for six months to set them up for long-term success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering a positive onboarding experience.
  • Work cross-functionally with Sales, Product, and Program teams to deliver customer handovers.
  • Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
  • Communicate with customers via phone, chat, and email to provide advice to help advertisers get the best return on their investment by working with them in a consultative role.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising sales, marketing, consulting or media.
  • Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.

Skills

Required:English and Korean fluencyCustomer onboardingCross-functional collaborationCommunication (phone, chat, email)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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