Customer Onboarding Strategist, Google Customer Solutions (English, Vietnamese)
Google· Google Customer Solutions (GCS)
SingaporeFull-timePosted 1w ago
About the role
Google Customer Solutions sales role focused on onboarding and accelerating success for SMB advertisers by delivering onboarding experiences, cross-functional collaboration, and strategic advice to maximize ROI for Google and customers.
Responsibilities
- Manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
- Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
- Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
- Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Qualifications
- Bachelor's degree or equivalent practical experience.
- Experience in sales, business development, advertising, account management, marketing, or consulting.
- Ability to communicate in English and Vietnamese fluently to engage with clients in the region.
Skills
Required:Communication in English and VietnameseSales and account managementCustomer onboarding
Last updated Oct 23, 2026. Interested? Apply on the company site.
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