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Technical Account Manager, Google Cloud Consulting (Mandarin, English)

Google
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TaipeiFull-timePosted 1w ago

About the role

Technical Account Manager (TAM) to help customers adopt Google Cloud products, leading the adoption journey, delivering professional services engagements, and coordinating across multiple teams to drive customer transformation.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop roadmaps, and lead quarterly business reviews and executive sessions to understand business and technical needs.
  • Plan for customer events and launches, partnering with support, engineers, and site reliability engineers to ensure customer success, and guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role with stakeholders, driving customer technical implementations or transformation programs.
  • Experience in supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
  • Ability to communicate in Mandarin and English fluently to engage with local customers and stakeholders.

Skills

Required:Cloud adoption and migration planningStakeholder managementTechnical program management
Last updated Oct 23, 2026. Interested? Apply on the company site.

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