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AI Outcome Customer Engineer, Google Cloud

Google· GTM AI Tech / Google Cloud
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Hybrid (Hamburg / Frankfurt am Main)€148k - €151kFull-timePosted 1w ago

About the role

AI Outcome Customer Engineer responsible for enterprise architecture, debugging, liaison with Product/Engineering, and delivery management to shape adoption-focused AI solutions for strategic accounts in Google Cloud.

Responsibilities

  • Partner with account teams and practice Customer Engineers during evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront architectural design for enterprise-grade AI solutions, ensuring seamless and secure embedding of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear operational roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through authority and foresight while owning the reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript).
  • Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
  • Experience with enterprise integrations (e.g., APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Skills

Required:cloud native architecturetechnical delivery strategiescoding languages (Java, Python, JavaScript)system design / orchestration frameworksenterprise integrations, APIs, IAM, ECMs

Benefits

  • Learn more about benefits at Google
Last updated Oct 23, 2026. Interested? Apply on the company site.

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