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Product Designer

Pace· Engineering
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New York CityFull-timePosted 1w ago

About the role

Pace is hiring its first Product Designer to shape Pace’s platform, partnering with engineers, customers, and internal stakeholders from problem discovery through delivery. The role involves establishing design foundations, shipping with engineers, and learning from how customers use the product, balancing speed with detail to earn trust in essential work.

Responsibilities

  • Own design from discovery through delivery: Talk to customers, understand their workflows, explore solutions, and work with engineers to bring them into the product. Stay close to implementation and use feedback to improve what ships.
  • Shape product direction: Identify the underlying needs behind feature requests, challenge assumptions, and help the team decide what to build next.
  • Build a cohesive design system: Create reusable patterns, components, and interaction principles that make our platform consistent and easier to extend.
  • Design for people working with AI: Make it clear what agents are doing, where human review is needed, and how users can understand results, handle exceptions, and stay in control.
  • Choose the right level of investment: Know when a quick prototype or MVP will answer the question and when a workflow needs more exploration, fidelity, and polish.

Qualifications

  • Thrive in ambiguity and take ownership.
  • Think in systems.
  • Have strong taste and attention to detail.
  • Listen closely and communicate clearly.
  • Move quickly with good judgment.
  • Are excited to build products around AI.

Skills

Required:Product designCommunication
Nice to have:Design systems

Benefits

  • Competitive salary and meaningful equity ownership
  • Medical, dental, and vision insurance
  • Unlimited paid time off
Last updated Oct 18, 2026. Interested? Apply on the company site.

About Pace

The AI operations platform for insurance

Pace turns operating procedures for carriers, brokers, and MGAs into agentic systems that execute complex workflows across documents, systems, and customer channels.

AIBPOagentsautomationinsuranceintegrationobservabilityoperational efficiency
Company profileWebsite

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