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Program Manager, II

Amazon
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San Jose, CRIfull-timePosted 1w ago

About the role

Experienced Program Manager to support global risk initiatives within Buyer Risk Prevention (BRP) and the PMO, focusing on launches of new stores, payment methods, and Lines of Business across Amazon sites.

Responsibilities

  • Program Management: Support prioritization of new expansions within Payment Risk. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
  • Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
  • Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established time-frames. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
  • Reporting: Reporting on progress of multiple projects, KPIs for various Amazon business lines, and providing regular updates to senior management.
  • Collaboration: Partners with (advises and supports) the global process owners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects.

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Bachelor's degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements

Skills

Required:Program managementCross-functional collaborationProcess improvement using data and metrics
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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