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Planning and Ops Manager, Account Management Excellence

Amazon· Sales, Advertising, & Account Management
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BengaluruFull-timePosted 1w ago

About the role

Amazon is looking for an experienced Inventory Planner/Planning & Ops Manager focusing on account management excellence. The role involves managing a team of associates to support sellers' inventory, fulfillment and logistics on Amazon, building scalable processes, and driving in-stock, speed, and efficiency improvements across cross-functional teams.

Responsibilities

  • Define key in-stock metrics, establish priority of metrics and work with sellers and internal speed stakeholder teams to achieve goals for the same
  • Establish framework to manage unhealthy inventory on an ongoing basis
  • Participate in seller reviews; drive operational improvement through measurement and process improvement
  • Take up additional in-stock related projects/initiatives such as trans-shipment for each category; supply chain projects to drive speed
  • Interact with operations teams and drive efficiencies through team collaboration
  • Develop annual in-stock strategy and channel strategy such as moving maximum units to flex vs. FCs based on category priorities
  • Manage peak inbound during Diwali, ART inbound strategy
  • Define and achieve the inventory turn goal for each category to maintain healthy inventory (in collaboration with the FBA team) Achieve and maintain high in stock rates on replenishment programs
  • Build automated templates for demand estimation taking into account category nuances; Streamlining of appointments
  • Drive tools to automate forecasting for sellers
  • Work with key sellers to drive processes to ensure in-time replenishment, streamlined replication & inbound processes for the sellers
  • Establish mechanisms to reduce costs across the supply chain through processes such as reduction in long zone shipments

Qualifications

  • 2+ years of sales experience
  • Experience analyzing data and best practices to assess performance drivers

Skills

Required:sales experiencedata analysis
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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