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Customer Success Manager, Fashion & Fitness

Amazon· Amazon Vendor Services
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Hybrid (Seattle, WA)$80.2k - $101.8kfull-timePosted 1w ago

About the role

Senior Customer Success Manager role focusing on Fortune 500 retail brands on Amazon's marketplace. Develop vendor strategies, drive growth and operational excellence, analyze data, and collaborate cross-functionally to enhance vendor and customer experiences.

Responsibilities

  • Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
  • Analyze data trends to identify opportunities and provide actionable recommendations
  • Lead promotional planning and execution while ensuring catalog optimization
  • Build collaborative relationships with internal teams and vendor partners
  • Manage multiple projects while maintaining high operational standards
  • Review performance metrics and present recommendations during vendor meetings
  • Collaborate with cross-functional teams to resolve operational challenges
  • Guide vendors on utilizing Amazon tools and systems effectively
  • Participate in strategic planning sessions with category managers
  • Support continuous improvement initiatives across the organization

Qualifications

  • Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
  • Experience working in e-commerce

Skills

Required:Project managementData analysis

Benefits

  • health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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