← All roles

Senior Station Manager

Amazon· Fulfillment & Operations Management
Apply on company site
Providence, RI$135k - $182.7kFull-timePosted 1w ago

About the role

AMZL Senior Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Responsible for leading a team of Operations, Area and Shift Managers, coaching and mentoring, and building leadership bench strength within the DS.

Responsibilities

  • Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations
  • Drives vision for station team and creation of quality initiatives, process change initiatives and lean initiatives to meet/exceed business plan
  • Problem-solves to close gaps between performance and goals
  • Sets and clarifies requirements and expectations for Operations, Area and Shift Managers; measures performance, provides feedback, and holds managers accountable
  • Manages 24/7 delivery operations and relationships with multiple DSPs
  • Presents operational metrics regularly to senior leadership
  • Hires and develops top talent; creates and implements a talent plan including acquisition, performance and career management, learning and development, succession planning, and engagement
  • Leverages managers to source ideas and translate them into improvement plans
  • Cultivates strong culture and engagement across the delivery station team
  • Shares best practices across departments and network
  • Collaborates with Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to secure support and resources for projects

Qualifications

  • Bachelor's degree or equivalent
  • Work flexible hours including overnight, weekends and holidays
  • 7+ years of direct management experience in logistics/fulfillment/last-mile manufacturing/engineering/production or distribution
  • Track record of delivering performance and financial results in high pressure environments
  • Experience in performance metrics, process improvement, and Lean methodologies
  • Experience with full lifecycle staffing (interviewing, hiring, performance management, promotions, terminations)
  • Strong analytical capability; data-driven problem solving
  • Excellent communication skills (local language and English)
  • Experience managing third party resources on a regional/national scale
  • Experience managing contingent workforce during peak seasons

Skills

Required:Leadership and people managementLean methodology and process improvementPerformance metrics and data analysis

Benefits

  • Health insurance (medical, dental, vision, prescription) and life insurance options
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Employee assistance programs and mental health support
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement coverage
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon