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Infrastructure Technical Program Manager - TIPM Longhaul Fiber Deploy, Global Connectivity Infrastructure Development

Amazon· Amazon Data Services, Inc.
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USA, TX, Austin, USA, GA, Atlanta, USA, CO, Denver$127.1k - $171.9kFull-timePosted 1w ago

About the role

AWS Infrastructure Services seeks an Infrastructure Technical Program Manager to support and deploy a large-scale telecommunication network in the North and South America (NASA) region, focusing on Longhaul fiber deployment within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization.

Responsibilities

  • Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.
  • Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.
  • Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
  • Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
  • Troubleshoot Longhaul fiber systems and work on remediations to ensure they line systems can become active.
  • Create and standardize reporting mechanisms for the program under watch to provide regular progress updates on program deployment to management and stakeholders.
  • Periodically report on the overall network development program status across the assigned region.
  • Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
  • Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
  • Interact with engineers, technicians, vendors and senior management on a daily basis
  • Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers
  • Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
  • Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
  • Coordinate access and approvals to security-regulated sites
  • Travel 30-50%

Qualifications

  • 3+ years of technical infrastructure management experience
  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
  • Experience with varying scenarios of infrastructure builds
  • Experience working in a program management capacity and/or leading large-scale complex projects
  • Must have an understanding of optical transmission systems with at least 3 years of experience deployment and turn-up
  • Must have a deep understanding of fiber optical transmissions and how fiber defects may impact the fiber transmissions and how to identify and remedy the issues with the fiber.

Skills

Required:3+ years of technical infrastructure managementOptical transmission systemsProgram management

Benefits

  • health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parential leave
  • sign-on payments and RSUs included in package
Last updated Oct 25, 2026. Interested? Apply on the company site.

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