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IT Support Associate II , Ops Tech Solutions (OTS) - Fixed Field

Amazon· Operations IT & Support Engineering
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Cajamar, SPFull-timePosted 1w ago

About the role

IT Support Associate to support Operations team by resolving issues involving multiple IT architectures. On-site position in Cajamar, SP, Brazil with opportunities for on-site and remote support across multiple locations; emphasis on mentoring, continuous learning, and contributing to infrastructure improvements.

Responsibilities

  • Be a protagonist in managing state-of-the-art IT equipment at our facilities
  • Lead technical solutions and make a difference in our operational infrastructure
  • Develop your mentoring side by sharing knowledge and training new talent
  • Grow with us through constant learning in innovative technologies
  • Connect with diverse teams, providing on-site and remote support across multiple locations
  • Enjoy a dynamic routine with the possibility of working different shifts, adaptable to your profile

Qualifications

  • Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
  • Experience troubleshooting integrated and interdependent computer systems
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
  • English (Read and Write)

Skills

Required:WindowsPrinter maintenanceTroubleshooting hardwareEnglish proficiency
Nice to have:Linux
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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