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Bridgewater, MA$135k - $182.7kFull-timePosted 1w ago

About the role

Site Leader responsible for budgetary, people development and operations objectives at the site, leading a team of Operations and Area Managers, ensuring safety, quality, performance and customer experience, and collaborating with support staff to secure resources for initiatives.

Responsibilities

  • Drives creation of quality initiatives, process change initiatives and Lean initiatives to enable their functional area and the Fulfillment Center (FC) to meet and exceed business plan.
  • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
  • Sets and clarifies requirements and expectations for Operations and Area Managers.
  • Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
  • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and integrating them into improvement plans for the functional area.
  • Takes proactive steps to ensure best practices are shared across all departments, shifts and network.
  • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Qualifications

  • Bachelor's degree or equivalent, or 2+ years of equivalent experience
  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
  • Prior experience with performance metrics, process improvement and Lean techniques
  • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Skills

Required:Budget managementPeople developmentLean / process improvement

Benefits

  • base salary with sign-on payments and restricted stock units (RSUs)
  • comprehensive benefits including health insurance (medical, dental, vision, prescription, Life & AD&D insurance and option for supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching, paid time off, and parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

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