← All roles

Engagement Manager, AWS Professional Services - Telco, Media & Entertainment, Gaming, Sports (TMEGS)

Amazon· AWS Professional Services / Telco, Media & Entertainment, Gaming, Sports (TMEGS)
Apply on company site
ZurichNot specifiedPosted 1w ago

About the role

Engagement Manager to deliver outcome-based cloud and AI engagements for customers in the AWS ProServe TMEGS Industries Delivery Practice. Owns engagements end-to-end, plans delivery, manages scope, schedule, budget, and risks, and works with AI-assisted delivery tools within AWS frameworks.

Responsibilities

  • Owning delivery of cloud and AI engagements, or defined workstreams within larger programs, accountable for agreed outcomes, quality, schedule and budget
  • Translating agreed outcomes into delivery plans, milestones and measurable acceptance criteria, and contributing to scoping before signature alongside senior EMs and solution architects
  • Managing fixed-price engagements against the statement of work through disciplined scope and change control, and negotiating day-to-day priorities and trade-offs with customer stakeholders
  • Managing engagement financials: forecasting revenue against milestones, keeping estimate at completion accurate, and driving timely milestone acceptance and billing
  • Working hands-on with AI-assisted delivery tools across the lifecycle, and applying technical understanding to question AI-generated output and keep quality, security and cost on track
  • Coordinating AWS and partner contributors against clear acceptance criteria, and supporting senior EMs on multi-partner programs
  • Reporting progress to customer and AWS stakeholders in terms of outcomes delivered, and raising risks early with clear options and recommendations
  • Contributing reusable assets, templates and AI-enabled practices that make delivery more repeatable

Qualifications

  • 3+ years of leading and delivering enterprise-level IT or cloud engagements
  • 3+ years of cloud computing experience, with working knowledge of IaaS, PaaS, SaaS
  • Experience managing scope, schedule and budget on fixed-price or milestone-based engagements, including change control
  • Experience leading or coordinating Agile delivery teams (e.g., Scrum Masters or Product Owners)
  • Experience working with, presenting to and negotiating with customer stakeholders up to director level, across IT, lines of business and procurement
  • 5+ years of leading multiple Agile teams concurrently or at scale

Skills

Required:Engagement managementAgile leadershipFinancial management of engagements
Nice to have:AI-assisted delivery tools

Benefits

  • Not specified in the description
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon