← All roles

Software Development Engineer, Customer Experience and Business Trends

Amazon
Apply on company site
Hybrid (Seattle, WA)$143.7k - $194.4kPosted 1w ago

About the role

Software Development Engineer (SDE) to build innovative solutions that drive deeper Customer Experience (CX) insights and faster CX improvements across Amazon, with a focus on data-driven insights, scalable web applications, GenAI integrations, and robust data governance.

Responsibilities

  • Lead and participate in the full development life-cycle, including design, development, and implementation of code, tools, and scripts for one or more systems.
  • Engage in full-stack development, designing and building scalable, robust web applications and services that enhance the overall customer experience.
  • Develop and integrate Generative AI (GenAI) solutions to create intelligent, personalized customer interactions and automate complex processes.
  • Innovate and improve processes to enhance key business outputs and drive continuous improvement.
  • Work closely with program managers, designers, and other stakeholders to rapidly deliver high-quality, customer-centric solutions.
  • Leverage your strong coding skills, technical depth, and passion for solving complex problems.

Qualifications

  • 3+ years of non-internship professional software development experience
  • 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
  • Experience programming with at least one software programming language

Skills

Required:Programming languages
Nice to have:Software development lifecycle

Benefits

  • base salary with sign-on payments and RSUs
  • comprehensive benefits including health insurance (medical, dental, vision, prescription, Life & AD&D options), 401(k) matching, paid time off, parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon