← All roles

Senior UX Designer, Amazon Delivery Customer Experience

Amazon· Amazon Delivery Customer Experience (ADX CX)
Apply on company site
Bellevue, WA$137.8k - $186.4kFull-timePosted 1w ago

About the role

Senior UX Designer to design and elevate post-purchase customer experiences for Amazon Delivery, crafting features and scalable design systems to help customers understand and manage their orders after checkout, from purchase to delivery.

Responsibilities

  • Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery
  • Advocate for the customer using market analysis, customer insights, technical constraints/opportunities, and business insights
  • Partner with business and development teams to plan immediate changes with long-term, scalable solutions
  • Create user flows, wireframes, visual designs, and prototypes to communicate interaction behaviors for decision making and development
  • Assess and optimize feature effectiveness through usability testing, user research, and interpreting analytic data
  • Present design work to UX partners, cross-disciplinary teams, and executive leaders

Qualifications

  • 7+ years of design experience
  • Available online portfolio
  • Experience defining and maintaining design patterns and UX standards
  • Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
  • Experience in life cycle design projects from design strategy through execution
  • Knowledge of best practices for information architecture and interaction design, user-centered design process
  • Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
  • Experience designing and managing workflow with AI tools

Skills

Required:UX designPrototyping and interaction design
Nice to have:User research and usability testing

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for Supplemental life plans
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon