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HR Specialist, PXT Employee Onboarding Exp

Amazon· Human Resources
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Seattle, Arlington$48.8k - $85.4kFull-timePosted 1w ago

About the role

HR Specialist on Amazon's Joining Amazon & Contingency Services (JACS) team owning verification requests end-to-end within Citizenship Verification programs, handling sensitive information with high accuracy and confidentiality, and collaborating with cross-functional stakeholders to improve processes.

Responsibilities

  • Own verification requests end-to-end — from intake through resolution — ensuring every case is handled with accuracy and within established service-level agreements.
  • Serve as a subject matter expert in verification requirements and business needs, ensuring systems and processes are continuously developed in line with program demands.
  • Navigate ambiguous or complex verification scenarios requiring independent judgment, escalating cases as appropriate.
  • Serve as a trusted point of contact for business stakeholders on case status, process questions, and escalations — proactively communicating before being asked.
  • Maintain accurate case records and audit trail integrity, handling sensitive personal information with the highest standards of confidentiality.
  • Identify, recommend and support process improvements, contribute to operational reporting, and update Standard Operating Procedures to reflect current requirements.
  • Collaborate with cross-functional partners to support onboarding of new programs or customers as verification requirements expand.

Qualifications

  • Experience with HR processes and systems
  • Bachelor's degree, or 2+ years of relevant work experience

Skills

Required:HR processes and systemsConfidentiality and handling sensitive information
Nice to have:Process improvement

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • Employee Assistance Program (EAP)
  • Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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