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Senior Station Manager

Amazon· Fulfillment & Operations Management
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KY, Shepherdsville$121.5k - $164.4kFull-timePosted 1w ago

About the role

AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Leads a team of Operations, Area and Shift Managers, coaches staff, and collaborates with key business partners to meet performance and business plan goals.

Responsibilities

  • Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations
  • Drives vision for station team and creation of quality initiatives, process change initiatives and lean initiatives to enable their area and the DS to meet and exceed business plan
  • Problem-solves for closing gaps between performance and goals
  • Set and clarify requirements and expectations for Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Ops Managers accountable
  • Manages an environment with 24/7 delivery operations and high volume/complexity
  • Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
  • Presents operational metrics regularly to the senior leadership team
  • Hires and develops top talent; creates and implements a talent plan including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
  • Leverages the Managers by sourcing and nurturing ideas for improvement plans
  • Cultivates strong culture and engagement across the delivery station team
  • Shares best practices across departments and network
  • Works with partners (Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES, Engineering) to secure support and resources for projects

Qualifications

  • Bachelor's degree or equivalent
  • 7+ years' direct management experience in logistics/fulfillment/last-mile/manufacturing/production/distribution
  • Track record of delivering performance and financial results in high pressure environments
  • Experience with performance metrics, process improvement and lean techniques
  • Experience with full lifecycle staffing (interviewing, hiring, performance management, promotions, terminations)
  • Strong analytical capability; data-driven problem solving
  • Excellent communication skills (local language + English)
  • Experience managing third party resources on a regional/national scale
  • Experience managing contingent workforce during peak seasons
  • Flexible to work various hours including overnight, weekends and holidays

Skills

Required:Leadership and people developmentLean methodologyPerformance management

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • parenteral leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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