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Sr. Communications Manager, Safety, Amazon Flex Central Marketing & Communications

Amazon· Amazon Flex Central Marketing & Communications
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New York, Bellevue$130k - $185kFull-timePosted 1w ago

About the role

Senior communications role focused on developing and executing global safety communications for Amazon Flex delivery partners, covering safety initiatives, policy changes, product launches, and emerging issues across multiple countries and channels.

Responsibilities

  • Develop and own worldwide safety communications strategies that improve delivery partner awareness, engagement, and adoption of safety initiatives, products, and programs.
  • Lead end-to-end communications planning and execution for safety program launches, policy updates, operational changes, product enhancements, and other delivery partner-facing initiatives.
  • Create clear, engaging, and actionable content across multiple channels (email, in-app messaging, FAQs, help articles, newsletters, videos, talking points, websites).
  • Partner with Safety, Operations, Product, Policy & Compliance, Legal, Public Relations, Driver Support, and Voice of Driver teams to ensure communications are accurate, consistent, and aligned with business objectives.
  • Develop proactive and reactive communications strategies for emerging safety concerns, sensitive issues, and policy changes.
  • Create and maintain global communications toolkits, messaging frameworks, templates, and best practices for regional teams.
  • Analyze delivery partner feedback, campaign performance, and engagement metrics to evaluate effectiveness and identify opportunities for improvement.
  • Manage multiple simultaneous projects across global stakeholders, driving alignment on messaging, audiences, timelines, and execution.
  • Identify opportunities to improve communications processes, experiment with new approaches, and scale effective solutions across countries.

Qualifications

  • 6+ years of professional non-internship marketing experience
  • 7+ years of developing and managing acquisition marketing or channel programs experience
  • Experience using data and metrics to drive improvements
  • Experience building, executing and scaling cross-functional marketing programs
  • Experience developing and executing campaigns across a multitude of timezones and languages
  • Experience in writing and editing with a strong command of grammar, punctuation and style

Skills

Required:Strategic communications planningContent developmentCross-functional collaborationAnalytics & measurement

Benefits

  • Base salary and total compensation including sign-on payments and restricted stock units (RSUs).
  • Comprehensive benefits including health insurance (medical, dental, vision, prescription), life insurance, Employee Assistance Program, Mental Health Support, FSA, Adoption and Surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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