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Launch Program Manager, Global Engineering Services

Amazon· Global Engineering Services
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Hybrid (Mexico City)Full-timePosted 1w ago

About the role

Customer-obsessed program manager to own and execute strategic launches and drive multiple complex projects across programs within Amazon's Global Engineering Services Launch Team. Focus on large-scale, data-driven initiatives, cross-functional collaboration, and operational readiness for new site launches and expansions.

Responsibilities

  • Gain trust and consistently deliver results
  • Work backwards from the customer to scope and define program requirements and milestones
  • Navigate ambiguous situations without heavy reliance on leader support
  • Own and drive multiple time-sensitive actions through multiple business groups
  • Manage multiple projects with competing deadlines while maintaining customer focus
  • Collaborate with development teams and other business groups; present projects to senior leadership
  • Partner to build and execute new initiatives and roadmaps each year
  • Optimize cross-team processes to improve team efficacy and delivery
  • Grasp complex technical issues and communicate with technical teams
  • Take ownership and escalate issues as necessary to keep programs on track
  • Operate with a high degree of ambiguity in a rapidly evolving environment
  • Dive into details with high judgment and gut instinct
  • Communicate effectively to all stakeholders related to a launch or program/project
  • Travel up to 50%
  • Manage Road to Launch process and operational readiness for new sites or expansions
  • Coordinate with FCs, SCs, and AMZL; manage stakeholder relationships to exceed standards for launches
  • Deep dive processes to identify defects and opportunities for improvement
  • Compile and report weekly project metrics
  • Drive multiple projects to optimize, standardize, and improve processes

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of cross-functional experience with tech and non-tech teams
  • 3+ years of defining and implementing data-driven process improvements
  • Bachelor's degree
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
  • Experience defining program requirements and using data to determine improvements

Skills

Required:Program managementCross-functional collaborationData-driven decision makingRequirements definition
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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