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Program Manager II, VSP

Amazon· ADCI - BLR - DTA - I99
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Bengalurufull-timePosted 1w ago

About the role

Program Manager to drive Selection improvements for the Vendor Success Program (RBS VSP), redefining Selection strategy, prioritization, and execution to improve breadth, depth, relevance, and availability of product Selection with a focus on revenue impact. Requires strong analytics, program management, and cross-functional influence in an ambiguous environment. Office-based role at Amazon BLR with USA shift timings (04:00 pm IST to 01:00 am IST).

Responsibilities

  • Own Selection Strategy and Prioritization
  • Redefine how we prioritize Selection by building a framework to quantify what matters most to customers
  • Identify Selection gaps and opportunities and size the associated revenue potential
  • Deploy prioritization mechanism to determine which products, vendors, brands or items should be addressed first
  • Define and own key Selection metrics
  • Define key Selection KPIs and build a robust automated tracking mechanism
  • Track weekly/monthly/yearly movements in key KPIs, identify trends and analyze root causes behind changes in movement
  • Identify upstream causes of Selection loss or defects and translate insights into actionable interventions to improve Selection buyability.
  • Establish mechanisms to measure the business impact of Selection initiatives
  • Automation and Process Improvement:
  • Leverage automation and AI-enabled solutions to enable scalable, self-service resolution of Selection gaps
  • Drive adoption of Selection AI tools among Account Managers
  • Build mechanisms to enable businesses/AMs to manage Selection independently at scale
  • Collaborate with Tech and Business Intelligence teams to define automation or improve process efficiency.
  • Cross-functional Collaboration and Execution
  • Partner with Account Managers, Profitability, Catalogue, and Instock teams to identify and address upstream causes of Selection loss
  • Influence stakeholders without authority to align on priorities, drive execution, and deliver measurable business outcomes.
  • Communication with Senior Leadership
  • Translate technical complexity into clear and compelling narratives, secure buy-in for Selection related initiatives amidst competing priorities.

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements

Skills

Required:Program managementData analysisSQLExcel (Pivot Tables, VLookups)

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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