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Area Manager II, Operations, Worldwide Operations

Amazon· Fulfillment & Operations Management
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MEX, Cd Gral EscobedoFull-timePosted 1w ago

About the role

Area Manager for one of Amazon's Sort Centers in Mexico, focusing on safety, quality, customer experience, and productivity. Leads a team of hourly associates, drives Lean process improvements, and ensures 24/7 operations with flexible shift coverage.

Responsibilities

  • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives
  • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals
  • Support all safety programs to ensure a safe work environment for all associates
  • Proactively identify and lead process improvement initiatives and Lean tools
  • You and your team of associates are responsible for ensuring the sorting to exceed our customer expectations
  • You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs
  • You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round
  • You are obsessed with customer experience and understand the importance of a 24/7 operations
  • You are flexible to work on any type of assigned shift (nights, weekends, etc.)
  • Leading and developing a team of hourly associates by embodying Amazon’s Leadership Principles
  • Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.
  • Lift and move totes up to 49 pounds each
  • Regular bending, lifting, stretching and reaching both below the waist and above the head
  • Walking in the SC and around area with great frequency
  • Must be able to stand/walk for up to 10-12 hours
  • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
  • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Qualifications

  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • 2+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 2+ years of performance metrics, process improvement or lean techniques experience (preferred)

Skills

Required:Leadership and People ManagementSafety Compliance
Nice to have:Lean / Process Improvement
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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