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IB /OB Area Manager, Worldwide Operations

Amazon
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Hybrid (Cd Gral Escobedo, Mexico)full-timePosted 1w ago

About the role

Area Manager role in Amazon Operations, leading and developing a team of Amazon Associates in a sort center environment. Focus on safety, quality, attendance, engagement, and operational efficiency across shifts with potential for weekends, holidays, overnight shifts, and overtime.

Responsibilities

  • Lead, manage, and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
  • Oversee day-to-day management of the site, focusing on the delivery of Amazon orders direct to customers
  • Lead a direct/indirect team to ensure a safe workplace, properly trained people, and addressing their needs
  • Support and assign job duties to process assistants
  • Adapt to sudden changes and growth according to operational necessities
  • Communicate policies and act as information source for the team; maintain compliance and corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Ensure safety, security, quality and operational standards across shifts
  • Develop performance metrics and forecast-based productivity requirements

Qualifications

  • 1+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
  • Bachelor's degree or equivalent

Skills

Required:Employee and performance managementShift managementSafety and OSHA compliance
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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