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Senior UX Designer, Amazon Delivery Customer Experience

Amazon· Amazon Delivery Customer Experience (ADX CX)
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Bellevue, WA$137.8k - $186.4kFull-timePosted 1w ago

About the role

Senior UX Designer to craft innovative features and scalable design systems for post-purchase experiences, collaborating with senior leaders and multi-disciplinary teams to improve how customers understand and manage orders after checkout.

Responsibilities

  • Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery
  • Advocate for the customer using market analysis, customer insights, technical constraints/opportunities, and business insights
  • Partner with business and development teams to plan immediate changes with long-term, scalable solutions
  • Create user flows, wireframes, visual designs, and prototypes to communicate interaction behaviors for decision making and development
  • Assess and optimize feature effectiveness through usability testing, user research, and analyzing analytics
  • Present design work to UX partners, cross-disciplinary teams, and executive leaders

Qualifications

  • 7+ years of design experience
  • Available online portfolio
  • Experience defining and maintaining design patterns and UX standards
  • Experience with information architecture, interaction design, and UI best practices
  • Experience in lifecycle design projects from design strategy through execution
  • Knowledge of information architecture and user-centered design processes
  • Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
  • Experience designing and managing workflow with AI tools

Skills

Required:Design leadership and communicationPrototyping and design toolingInformation architectureAI tools workflow design
Nice to have:User research and usability testing

Benefits

  • Health insurance (medical, dental, vision, prescription) and other core benefits
  • 401(k) matching
  • Paid time off and parental leave
  • RSUs and sign-on payments included in compensation
  • Adoption and surrogacy reimbursement coverage
  • Employee assistance programs and mental health support
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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