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Senior Benefits Manager

LaunchDarkly· People
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full-timePosted 5d ago

About the role

Senior Benefits Manager to design, run, and continuously improve health, wellness, and financial benefits programs for a distributed workforce. Owns strategy, vendor relationships, compliance, and communications; senior individual contributor guiding teammates and external partners.

Responsibilities

  • Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking.
  • Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits.
  • Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards.
  • Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value.
  • Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed.
  • Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility.
  • Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution.
  • Design and deliver clear, engaging benefits communications and education that help employees make informed choices.
  • Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations.
  • Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership.
  • Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team.

Qualifications

  • 8+ years of progressive benefits experience, including significant ownership of renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment.
  • Deep working knowledge of US benefits regulations (ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements) and of health plan funding models, including fully insured and self-funded arrangements.
  • Demonstrated ability to analyze plan data, build cost models, and turn them into clear recommendations for senior stakeholders.
  • Experience with benefits administration platforms and HRIS systems (e.g., Workday, Rippling, or similar) and with managing carrier and eligibility integrations.
  • Strong negotiation and vendor management skills, with a track record of improving cost, service, or employee outcomes.
  • Excellent written and verbal communication, with the ability to explain complex topics simply to employees and executives alike.
  • Proven ability to work independently, prioritize competing demands, and drive projects to completion with minimal oversight.
  • High standards for accuracy, confidentiality, and sound judgment with sensitive employee information.
  • Comfortable working with a highly distributed team across time zones.

Skills

Required:Benefits strategy and roadmap developmentVendor management and negotiationRegulatory compliance (US benefits)Data analysis and cost modelingBenefits systems and HRISCommunication and stakeholder management

Benefits

  • RSUs (restricted stock units) is listed as part of compensation package; health, vision, and dental insurance; mental health benefits; general benefits are implied but not exhaustively listed here.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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