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Technical Solutions Manager, App Ads

Reddit· Sales
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Hybrid (Chicago, IL / New York City, NY)$132.6k - $185.6kfull-timePosted 4d ago

About the role

Technical Solutions Manager to help advertisers and partners succeed with Reddit Ads in the United States. Hands-on troubleshooting in mobile app advertising, including app install campaigns and mobile measurement partners (MMPs). Collaborates with Sales, Product, Engineering, and go-to-market teams to resolve technical issues, explain measurement outcomes, and drive product/process improvements.

Responsibilities

  • Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting
  • Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting
  • Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed
  • Support feature testing and share clear findings and actionable feedback with Product and Engineering
  • Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations
  • Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues
  • Participate in a team on-call rotation for urgent technical issues

Qualifications

  • 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role
  • Hands-on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies
  • Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences
  • Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement
  • Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions
  • Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions
  • Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences
  • Strong experience building effective working relationships with customers and cross-functional partners
  • BA/BS Degree

Skills

Required:App install advertisingMMP integrationsSKAdNetwork / SKANREST APIsData analysis / debuggingCommunication

Benefits

  • Comprehensive Healthcare Benefits and Income Replacement Programs
  • 401k with Employer Match
  • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Flexible Vacation & Paid Volunteer Time Off
  • Generous Paid Parental Leave
Last updated Oct 21, 2026. Interested? Apply on the company site.
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