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Director, People Business Partnership

Imprint· General & Administrative
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Hybrid (New York City)$250k - $300kFull-timePosted 4d ago

About the role

Director-level HR partner role focused on building and developing leaders, optimizing organization design, performance management, and people data insights to drive extraordinary growth and retain top talent at Imprint.

Responsibilities

  • Shape the decisions that shape the business. Partner with executives as a trusted advisor who knows their teams, plans, and pressure points as well as they do. Anticipate needs before they become problems and challenge people decisions with evidence.
  • Make Imprint the home of the best leaders. Hold the bar for management. Define clear expectations for great management and provide coaching, tools, data, and feedback loops.
  • Make clarity and feedback an everyday experience. Translate company priorities into clear individual expectations and observable standards of great work; establish a rhythm of check-ins, recognition, and actionable feedback.
  • Turn strong performance into extraordinary growth. Provide stretch opportunities, coaching, and career conversations; contribute to career frameworks, succession, and internal mobility.
  • Build teams that sustain extraordinary performance. Surface overloaded teams, conflicting priorities, and single points of failure; coach on trade-offs and resource allocation.
  • Shape how Imprint is built to grow. Collaborate on team structures, spans and layers, and organizational changes; establish consistent planning for major launches.
  • Lead the company through change. Plan and execute major transitions; manage change communications and measure adoption.
  • Leverage people data to drive real change. Use exit interviews and workforce data to identify root causes, recommend actions, and measure results.
  • Be the standard for fairness. Handle complex employee relations matters with discretion and legal partnership across multiple states.

Qualifications

  • 7-10+ years of HR experience, including significant experience partnering with senior executives in a high-growth or scaling company.
  • Substantial experience handling employee relations matters and involuntary departures, with ability to coach leaders through difficult conversations.
  • Deep expertise in organization design, performance management, and leadership development; strong diagnostic judgment.
  • Data-informed approach using quantitative and qualitative evidence to diagnose problems and assess outcomes.
  • Track record of improving how managers lead with clear expectations and actionable feedback; demonstrated impact on employees’ experiences.
  • Ability to earn credibility with executives and deliver clear, business-grounded advice.
  • Self-starter with urgency and initiative; capable of leading through high-growth moments and crises.
  • Exceptional emotional intelligence and ability to navigate sensitive conversations with care.
  • Comfort with ambiguity and bias toward building useful structure.
  • Practical AI fluency and curiosity about automation to improve HR workflows.

Skills

Required:HR leadership and strategyOrganization designPerformance managementEmployee relations and investigationsData-informed decision making
Nice to have:Executive coaching (Nice to Have)Multistate workforce support (Nice to Have)

Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including dependent coverage
  • Additional health coverage includes One Medical and optional FSA
  • 20 weeks of paid parental leave for primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across all business units
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Imprint

Built for impact, every step of the way.

Imprint Payments provides the technology powering co-branded credit card programs, with complete control over the experience, including rewards, marketing, and security.

credit cardsco-branded productsrewardsbanking platform
Company profileWebsite

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