Risk Operations Analyst
About the role
Detail-oriented, customer-focused Risk Operations Analyst responsible for monitoring, assessing and improving fraud detection, and recommending/breaking into best practices to detect and prevent fraud in a hybrid role based in Dublin.
Responsibilities
- Investigate high-risk accounts, documents and transactions to identify fraud such as fake or synthetic identities, account takeover and document forgery
- Analyse large datasets to detect patterns, trends and anomalies, including retrospective analysis to uncover new fraud patterns and new ways of catching fraud
- Use fraud detection software and tools to strengthen our monitoring and investigations
- Run regular check-ins with customers on risk, performance and the reasoning behind our decisions
- Prepare clear reports for leadership and customers on fraud incidents, findings and recommended improvements and generate activity reports for internal reviews and customer check-ins
- Work closely with Product and Engineering to turn your findings into better rules, tooling and detection systems
- Respond quickly as new fraud trends and incidents emerge, adjusting priorities alongside the team
- Help design and scale the processes, workflows and automation that keep our risk operations efficient as we grow
- Spot gaps in our systems, policies and detection strategies and work with stakeholders across the business to recommend and deliver improvements that address emerging risks
- Contribute to ad hoc cross-functional projects that strengthen our fraud prevention strategies
Qualifications
- 3+ years of experience in fraud, risk operations, trust & safety, a related investigative field or equivalent experience
- Hands-on SQL for investigations and analysis alongside other data tools (e.g., Excel, Google Workspace)
- Strong analytical and problem-solving skills, with sound judgment on ambiguous cases
- Experience working across teams, ideally with Product or Engineering and explaining complex findings simply
- Comfortable speaking and presenting to customers and leadership
- Able to work independently as well as part of a team, and to prioritise multiple tasks and change direction in a very fast-paced environment
- Takes ownership and brings energy and urgency to solving problems, with a willingness to dig deep to find the answer
- Excellent written and verbal communication skills
- Familiarity with risk management frameworks and relevant standards
- Experience with fraud and risk tools
- Fintech, payments, marketplace or startup experience is a plus
- Experience improving or automating workflows is a plus
Skills
Benefits
- Competitive salary and meaningful equity
- Comprehensive healthcare
- Unlimited vacation policy
- 401(k) and pension plans
- Complete work setup
- Monthly wellness stipend
About Inscribe
Risk Ops Automation
Inscribe’s award-winning Risk Intelligence technology is the most effective way for fintechs and banks to automate manual reviews. Inscribe can reduce fraud losses and operational costs while increasing the accuracy and efficiency of risk decisions. Founded in 2017, Inscribe is trusted by leading fintechs like TripActions, Plaid, Bluevine, and Ramp. Inscribe is backed by Threshold Ventures, Uncork Capital, Y Combinator, Crosslink Capital, and Foundry, and is headquartered in San Francisco, CA. Learn more at inscribe.ai.
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