People Operations Specialist
Bitvavo· People
HeadquartersFull-timePosted 4d ago
About the role
People Operations Specialist responsible for day-to-day employee lifecycle support across Bitvavo’s pan-European multi-entity setup, handling onboarding to offboarding, HR data management, and process optimization within defined SLAs.
Responsibilities
- Act as the first point of contact for employee inquiries, managing and resolving requests through our ticketing system within defined SLAs, and support benefits administration and documentation updates
- Provide day to day support across the employee lifecycle, including onboarding, offboarding, contracts, benefits, visas, leaves and data changes, across our multi entity setup
- Input and validate employee data in Personio, supporting accurate and up to date digital employee files across our entities
- Prepare basic payroll mutations, such as salary changes, allowances, deductions and leave requests, and support the payroll accuracy process
- Coordinate onboarding and offboarding tasks end to end, ensuring a smooth and unified experience for new hires and leavers
- Assist in creating and maintaining People Ops documentation, templates and checklists, and help spot opportunities to streamline manual steps in the processes you run
- Maintain data accuracy and contribute to monthly reporting
- Escalate non standard, high risk or complex issues to the Team Lead with clear context
- Build growing knowledge of People Ops processes, compliance requirements across our entities, and HRIS capabilities
- Collaborate closely with People Business Partners, Talent Acquisition, managers and other business stakeholders to provide high quality operational support
Qualifications
- At least 3 years of experience in a People Operations or HR Generalist role
- Mandatory minimum of 2 years of experience in the Dutch market with Dutch labour law
- Reliable, detail oriented, and capable of owning recurring processes end to end
- Comfortable looping in Team Lead for non-standard issues with necessary context
- Ideally gained in a fast paced, tech or scale-up environment
- Experience managing administrative processes across multiple entities
- Strong prioritization and attention to detail, able to handle multiple open threads
- Excellent written and verbal English communication skills
Skills
Required:HRIS (Personio) data managementOnboarding/offboarding coordinationPayroll supportCommunication (English)
Benefits
- Total rewards and market-competitive offerings as part of Life at Bitvavo
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Bitvavo
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