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People Operations Specialist

Bitvavo· People
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HeadquartersFull-timePosted 4d ago

About the role

People Operations Specialist responsible for day-to-day employee lifecycle support across Bitvavo’s pan-European multi-entity setup, handling onboarding to offboarding, HR data management, and process optimization within defined SLAs.

Responsibilities

  • Act as the first point of contact for employee inquiries, managing and resolving requests through our ticketing system within defined SLAs, and support benefits administration and documentation updates
  • Provide day to day support across the employee lifecycle, including onboarding, offboarding, contracts, benefits, visas, leaves and data changes, across our multi entity setup
  • Input and validate employee data in Personio, supporting accurate and up to date digital employee files across our entities
  • Prepare basic payroll mutations, such as salary changes, allowances, deductions and leave requests, and support the payroll accuracy process
  • Coordinate onboarding and offboarding tasks end to end, ensuring a smooth and unified experience for new hires and leavers
  • Assist in creating and maintaining People Ops documentation, templates and checklists, and help spot opportunities to streamline manual steps in the processes you run
  • Maintain data accuracy and contribute to monthly reporting
  • Escalate non standard, high risk or complex issues to the Team Lead with clear context
  • Build growing knowledge of People Ops processes, compliance requirements across our entities, and HRIS capabilities
  • Collaborate closely with People Business Partners, Talent Acquisition, managers and other business stakeholders to provide high quality operational support

Qualifications

  • At least 3 years of experience in a People Operations or HR Generalist role
  • Mandatory minimum of 2 years of experience in the Dutch market with Dutch labour law
  • Reliable, detail oriented, and capable of owning recurring processes end to end
  • Comfortable looping in Team Lead for non-standard issues with necessary context
  • Ideally gained in a fast paced, tech or scale-up environment
  • Experience managing administrative processes across multiple entities
  • Strong prioritization and attention to detail, able to handle multiple open threads
  • Excellent written and verbal English communication skills

Skills

Required:HRIS (Personio) data managementOnboarding/offboarding coordinationPayroll supportCommunication (English)

Benefits

  • Total rewards and market-competitive offerings as part of Life at Bitvavo
Last updated Oct 21, 2026. Interested? Apply on the company site.

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