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SMEs Relationship Manager

بوسطة· Capital
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Hybrid (Cairo)Full-timePosted 5d ago

About the role

SMEs Relationship Manager focused on new financing customer acquisition for Bosta Capital, with field-based prospecting to identify, engage, qualify, and close financing opportunities outside the existing customer base.

Responsibilities

  • Identify and acquire new financing customers outside Bosta's existing customer portfolio.
  • Conduct regular outdoor prospecting and face-to-face customer visits.
  • Independently build a strong pipeline of potential financing customers.
  • Generate new leads through field acquisition, referrals, networking, merchant communities, events, exhibitions, partnerships, and other prospecting channels.
  • Approach and develop relationships with business owners, founders, CEOs, CFOs, finance managers, and other key decision-makers.
  • Identify customer financing needs, business challenges, growth plans, and working-capital requirements.
  • Develop and maintain strong relationships with prospects throughout the acquisition journey.
  • Understand each customer's business model, sales cycle, cash-flow requirements, and financing needs.
  • Present Bosta Capital's financing solutions clearly and professionally.
  • Explain relevant financing requirements, processes, and commercial terms to potential customers.
  • Qualify prospects according to eligibility and financing criteria.
  • Collect and validate required customer information and documentation.
  • Ensure customer applications are complete and properly qualified before submission.
  • Coordinate closely with Credit, Risk, Operations, Finance, and other internal teams.
  • Follow financing opportunities from prospecting to approval, contracting, and disbursement.
  • Maintain clear and professional communication with customers throughout the process.
  • Build and maintain a healthy pipeline of qualified financing opportunities.
  • Maintain CRM records for all prospects, visits, applications, approvals, rejections, and opportunities.
  • Provide accurate sales forecasts and pipeline updates.
  • Monitor opportunities and follow up on pending cases.
  • Identify reasons for rejected/delayed/lost opportunities and take corrective actions.
  • Develop new acquisition channels and market opportunities.
  • Focus on acquiring sustainable businesses with appropriate financing requirements.
  • Maintain strong customer qualification standards before submitting financing

Qualifications

  • 2–3 years of B2B sales experience, with a strong focus on outdoor/field sales and new customer acquisition.
  • Minimum 1–2 years of relevant experience in Fintech, SME Financing, Business Lending, Factoring, Microfinance, SME Banking, Merchant Financing, or similar financial services.
  • Proven outdoor/field sales experience is mandatory.
  • Proven track record of acquiring new B2B customers and achieving commercial objectives.
  • Experience dealing directly with business owners and key decision-makers.
  • Existing network of merchants, SMEs, e-commerce businesses, retailers, or business owners is highly preferred.
  • Good understanding of financing products, customer documentation, KYC processes, and basic credit assessment.
  • Strong prospecting, negotiation, relationship-building, and closing skills.
  • Comfortable spending a significant portion of time conducting outdoor visits and field acquisition.
  • Must own a personal car.
  • Good command of Arabic and English.
  • Good knowledge of CRM systems and Microsoft Office/Google Workspace.

Skills

Required:Field salesRelationship buildingNegotiationKYC & documentation
Last updated Oct 21, 2026. Interested? Apply on the company site.
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