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Forward Deployed Engineer

Aurelian
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Hybrid (Seattle, WA)$100k - $130kFull-timePosted 4d ago

About the role

Forward Deployed Engineer at Aurelian, a YC-backed company building AI tools to assist 911 centers. Role involves integrating the platform with customer systems, on-site deployments, and ensuring measurable value for public safety operations.

Responsibilities

  • Serve as a critical bridge between Aurelian's platform and our customers' legacy systems, ensuring strong and reliable integrations
  • Travel regularly to customer sites to implement, support, and optimize deployments
  • Dive deeply into technical challenges and go beyond traditional expectations to ensure our solutions deliver exceptional value
  • Collaborate closely with cross-functional teams and customer stakeholders, becoming a trusted partner in the field
  • Troubleshoot, resolve, and proactively identify issues in demanding, real-world environments

Qualifications

  • Graduated and able to start ASAP
  • Willing and able to travel regularly to customer locations as needed
  • Comfortable with both technical challenges and hands-on, on-site problem-solving
  • Strong communicator who thrives in fast-paced and evolving environments

Skills

Required:On-site deploymentsSystem integrationTravel readiness
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Aurelian

Automating non-emergency calls for 911 centers

Aurelian automates non-emergency calls for 911 centers. Our AI-powered operator instantly routes, triages, and resolves calls so citizens get exactly what they need and 911 dispatchers get to focus on emergencies. Upwards of 80% of total call volume faced by public safety agencies are administrative calls e.g., citizens trying to pay parking tickets or reporting a power outage. Aurelian lessens this burden and lets 9-1-1 dispatchers deal with actual emergencies. To date, Aurelian has automated hundreds of thousands of calls and sent over 10,000 emergent calls (that typically would've sat on hold) to the 911 line to be handled immediately.

artificial-intelligencesaasgovtech
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