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Senior Operations Manager, Enablement - Delivery

Snorkel AI· 510 - DaaS G&A
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Hybrid (New York City, NY), Hybrid (San Francisco, CA)$160k - $220kFull-timePosted 4d ago

About the role

Senior Enablement Operations Manager to design, develop, and enhance enablement infrastructure and programs for Snorkel's Delivery Organization, driving faster ramp, higher quality, and greater efficiency across data set delivery.

Responsibilities

  • - Enablement Strategy & Roadmap: In collaboration with Delivery leadership, build and expand the roadmap with competency frameworks, certification programs, onboarding processes, and ongoing development for the Delivery Team.
  • - Manage Role-Specific Onboarding: Oversee competency-based onboarding and certification programs, establish SOP playbooks (Notion), and measure improvements in acceleration, quality, and efficiency.
  • - Drive Platform Adoption: Work with Product Operations to align product launches with Delivery competencies through training and adoption measurement.
  • - Cross-Functional Execution: Collaborate with DaaS leadership and partners to deliver programs as the enablement program manager for Delivery.
  • - Own Program Outcomes: accountable for design, measurement, and adoption; operate with agile pivots to ensure successful outcomes.

Qualifications

  • - 5+ years in enablement operations or program management, building scalable programs for a technical workforce
  • - Proven builder: designing AND implementing enablement programs from scratch with systems, frameworks, and measurement infrastructure
  • - Data-driven operator: analytics frameworks, dashboards, cohort analysis, ROI storytelling
  • - Strategic program manager: scoping initiatives, business cases, cross-functional leadership in ambiguous startup environments
  • - Systems thinker: experience selecting/implementing learning tech (LMS, assessments) and scalable processes
  • - Strong communicator: influence across executives to individual contributors

Skills

Required:Enablement strategyOnboarding designPlatform adoptionCross-functional collaborationAnalytics & measurement
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Snorkel AI

Shaping how AI learns through better data

Snorkel AI delivers the highest quality specialized datasets for frontier LLMs and enterprise models.

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