← All roles

Senior Billing Specialist

Juniper Square · Corporate Operations
Apply on company site
Remote$60k - $75kFull-timePosted 4d ago

About the role

Senior Billing Specialist role at Juniper Square focused on handling complex billing, cash application, and invoice processing within Zone, reporting to the Billing & Collections Manager, with collaboration across Deal Desk, Fund Admin/CX, and cross-functional teams.

Responsibilities

  • Review customer contracts and correspondence, interpreting ambiguous contract language to determine correct billing treatment
  • Process invoices and credit memos for complex or non-standard billing scenarios
  • Guide and support teammates on invoice processing workflows within Zone
  • Review invoices processed by the team for accuracy before sending out to customers
  • Respond to customer billing inquiries via email, researching and providing accurate answers in a timely manner
  • Perform daily cash application: match incoming customer payments to invoices and post accordingly
  • Own follow-up on past-due accounts, coordinating escalations with Fund Admin/CX as needed
  • Monitor AR aging and flag at-risk balances to the Billing & Collections Manager
  • Play a key role in ongoing process improvements and workflow refinement within Zone (project-based work)
  • Manage increased workload during peak Fund Admin billing cycles (December, March, June, September)
  • Partner cross-functionally with Deal Desk on contract structuring, and with Fund Admin/CX on billing and collections
  • Comfortable using AI tools to improve productivity and efficiency across billing, cash application, and reporting workflows

Qualifications

  • At least 4 years of professional billing experience, particularly with intricate billing scenarios
  • Proven capability to analyze vague contract terms and determine precise billing consequences
  • Practical familiarity with Zone or equivalent NetSuite-native billing software, including the ability to train and guide team members
  • Proficiency in cash and payment applications, including matching and posting customer payments against invoices
  • Familiarity with Salesforce for navigating and extracting contract, account, and opportunity details
  • Adept at utilizing AI productivity tools (such as ChatGPT and Claude) to enhance daily workflows
  • Background in collections is advantageous, though the primary emphasis remains on billing mastery
  • Collaborative mindset with a strong emphasis on teamwork; comfortable guiding colleagues on workflows without needing a formal title
  • Strong interpersonal skills to interact with cross-functional internal stakeholders and a proactive approach to asking clarifying questions
  • Prior background in the Services and SaaS sectors is preferred
  • Highly resourceful with the capability to independently investigate and resolve questions when details are scarce
  • Thrives and operates effectively within a high-speed, dynamic workplace
  • Advanced proficiency in Excel, particularly utilizing calculations from the Fund Admin team, is a distinct plus

Skills

Required:Contract interpretation for billingZone/NetSuite-native billingCash applicationAI productivity toolsInterpersonal collaboration
Nice to have:SalesforceExcel

Benefits

  • Health, dental, and vision care for you and your family
  • Life insurance
  • Mental wellness coverage
  • Fertility and growing family support
  • Flex Time Off in addition to company-paid holidays
  • Paid family leave, medical leave, and bereavement leave policies
  • Retirement saving plans
  • Allowance to customize your work and technology setup at home
  • Annual professional development stipend
Last updated Oct 22, 2026. Interested? Apply on the company site.
Juniper Square logo

About Juniper Square

Connected software and fund administration services | Juniper Square

Over 2,100 GPs across private equity, venture capital, and commercial real estate trust Juniper Square’s connected fund software and services to raise capital more efficiently, reduce operational risk, and deliver a world-class LP experience.

softwarefund administrationprivate marketscapital marketsreal estateventure capitalprivate equity
Company profileWebsite

More open roles at Juniper Square