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Technical Program Manager, Technical Solutions

Datadog
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Hybrid (Boston;New York;San Francisco), Remote$116k - $148kfull-timePosted 5d ago

About the role

Technical Program Manager for Datadog’s Technical Solutions organization, leading cross-team technical programs, partnering with team leads and stakeholders, leveraging data and AI to improve program delivery and processes.

Responsibilities

  • Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery.
  • Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way.
  • Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always have visibility into progress and blockers.
  • Identify unclear or incomplete requirements early and bring structure to ambiguous problems, escalating only when needed to keep execution on track.
  • Use data to track progress against milestones, surface risks, and guide decisions; adjust plans as circumstances change.
  • Apply AI tools to streamline your own program management workflows — synthesizing updates, surfacing patterns in program data, or accelerating documentation — and help identify where AI can improve processes for the teams you support.
  • Communicate program status, risks, and impact clearly to stakeholders at different levels, adapting your message for technical and non-technical audiences.
  • Look for opportunities to improve how programs and processes run, and contribute ideas that make execution more efficient over time.

Qualifications

  • Program Management Experience: 3-5 years of experience leading technical programs in a SaaS or technical environment, ideally including cross-team or cross-functional initiatives.
  • Experience supporting customer-facing or technical support functions is a plus.
  • Execution-Oriented: Comfortable driving moderately complex, cross-team initiatives independently, with the judgment to seek guidance on larger or more ambiguous efforts. Solid foundation in project scoping, timeline management, and risk management; PMP, Agile training, or equivalent certification preferred.
  • Data-Informed: Tracks progress against established metrics and uses data to guide decisions, report status, and identify risks early.
  • Clear Communicator: Able to convey project status and ideas concisely to a range of audiences, from peers to senior stakeholders, adapting the level of detail as needed.
  • Collaborative: Builds trust through consistent delivery; works constructively across teams to resolve differing viewpoints and unblock progress.
  • Comfortable with Ambiguity: Able to identify unclear requirements, ask the right questions, and bring structure to partially-defined problems.
  • AI Fluency: Uses AI tools confidently in day-to-day program work and can evaluate where AI can be responsibly and effectively applied to improve program processes.
  • Growth-Oriented: Developing skill in giving constructive, empathetic feedback; may support the onboarding or mentorship of newer team members.
  • Technical Foundation: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.

Skills

Required:Program managementCross-functional collaborationData-driven decision making
Nice to have:AI tools for program management

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Best in breed onboarding
  • Friendly and inclusive workplace culture
Last updated Oct 22, 2026. Interested? Apply on the company site.

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