Product Operations Manager
Datadog· Product Management / Operations
New York, NYfull-timePosted 5d ago
About the role
The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization.
Responsibilities
- - Own and improve the full Product Development Life Cycle. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers.
- - Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter.
- - Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
- - Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable.
- - Analyze and quantify product signals. Query product, CRM, and customer data systems to surface high-signal insights — aggregating and quantifying feature requests, identifying revenue opportunities, and measuring the impact of product decisions.
Qualifications
- - 4+ years of experience in product operations, program management, or a related relevant experience
- - Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes.
- - Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings.
- - Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar), with a willingness to build and improve tooling as needs evolve.
- - Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook.
- - Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage.
Skills
Required:Product development lifecycle
Benefits
- - New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- - Continuous professional development, product training, and career pathing
- - Intra-departmental mentor and buddy program for in-house networking
- - An inclusive company culture, ability to join our Community Guilds
- - Access to Inclusion Talks, our internal panel discussions
- - Free, global Spring Health benefits for employees and dependents age 6+
- - Competitive global benefits
Last updated Oct 22, 2026. Interested? Apply on the company site.
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