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[WEBTOON] Content Operations Associate

Wattpad· WEBTOON Entertainment – Service&Business
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El Segundo, CA$55k - $75kFull-timePosted 3d ago

About the role

Content Operations Coordinator responsible for end-to-end lifecycle of platform content, including copywriting, scheduling, QA, performance analysis, and brand-safe operations, based in Los Angeles.

Responsibilities

  • Execute the content strategy by managing the daily content programming calendar.
  • Draft compelling, platform-specific copy for promotional materials and user-facing components.
  • Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
  • Support lifecycle marketing efforts through the creation and distribution of email campaigns.
  • Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
  • Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
  • Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
  • Assist with administrative and operational tasks to ensure smooth department scaling.
  • Monitor content performance and platform health.
  • Utilize data to provide insights and recommendations for content optimization.

Qualifications

  • Exceptional written and verbal communication skills.
  • Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
  • Strong attention to detail.
  • Must be based in Los Angeles, CA (or willing to commute).
  • Quantitative data analysis experience preferred.
  • Bilingual in English and Korean is required.

Skills

Required:CommunicationCMS platforms
Nice to have:Data analysis

Benefits

  • Health benefits, including vision and dental!
  • Generous PTO and Parental Leave Top-up
  • 401K Contributions
  • Commuter Benefits
  • Global WEBTOON and LINE FRIENDS discount program
  • Winter break shutdown and a whole lot more!
Last updated Oct 23, 2026. Interested? Apply on the company site.
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About Wattpad

Write the next chapter of your career with us.

Wattpad's vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. We've reimagined the world of literature and redesigned entertainment as we know it. Come write your next chapter with us!

StorytellingWebnovelsEntertainmentDigital MediaSocial Storytelling
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