Pre-Sales Operations Analyst, Consulting Support, Mandiant

Hybrid (Remote)$90k - $128kFull-timePosted 3d ago

About the role

Role within the global operations team at Mandiant, focusing on pre-business activities to enable client engagements for the consulting practice.

Part of Google Cloud, Mandiant delivers cybersecurity and related services.

Support critical, complex time sensitive pre-business activities for the Mandiant Consulting organization, including creating Statement Of Work (SOW) and other agreement documents. Assist with gathering information for customer onboarding requirements, working with business and consultants to resolve pricing/scoping issues, and liaising with customers and partners in discussions.
Work within a case management system, ensure requests are progressing and regular timely updates are made. Drive end to end resolution, including engaging with other departments as required.
Create and drive to completion solutions to address non-standard customer situations and document approaches for re-use.
Assist with governance related activities that help the consulting organization become more efficient.
Identify process or system improvements. Work with management and other teams to implement and/or document recommended changes.

Required:Customer-facing communicationPricing and scoping coordinationSOW and contract documentationCase management systems

Nice to have:Governance and process improvement

Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per year

Last updated Oct 23, 2026. Interested? Apply on the company site.

Google Search homepage

llmtext-to-speechvoice-ai-stack