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AI Infrastructure Customer Office Lead

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Hybrid (Chicago, IL; Atlanta, GA; Boulder, CO; Austin, TX)$164k - $239kFull-timePosted 3d ago

About the role

Role supporting the AI Infrastructure leadership team to drive program execution and operational excellence across top-priority accounts, coordinating executive-level briefings, status reporting, and cross-functional alignment.

Responsibilities

  • Coordinate the creation, review, and distribution of executive briefing documents, status reports, and presentation decks for leadership meetings and customer engagements.
  • Collaborate closely with Product, Engineering, Sales, Legal, and Strategic Pursuits teams to assess operational readiness, track deliverables, and maintain alignment across stakeholders.
  • Manage day-to-day coordination, logistics, meeting notes, and follow-up communications for C-level customer meetings, roundtables, and executive visits.
  • Define, build, and maintain lightweight operational processes for tracking agreement milestones, action items, and follow-ups across high-stakes customer pursuits and initiatives.
  • Identify opportunities to streamline communication channels, standard operating procedures, and reporting frameworks across the Customer Office, the AI Infra Specialist team and key cross functional stakeholders.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment.
  • Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials.

Skills

Required:Executive communicationsCross-functional collaborationOperational program management

Benefits

  • Learn more about benefits at Google (link provided in posting).
Last updated Oct 23, 2026. Interested? Apply on the company site.

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