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Collections Associate, Cash and AR Management (Korean)

Google· Finance / Cash and AR Management (CARMA)
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Hybrid (Singapore)Full-timePosted 3d ago

About the role

Google Careers posting for a Collections Operations Associate in Singapore within the Revenue to Cash Operations team, focusing on collections, blocker resolution, and process improvement to optimize Google’s cashflow across Southeast Asia.

Responsibilities

  • Develop and maintain trusted relationships with counterparts on the external customer and internal business side to understand the billing and payments experience for Google clients in Southeast Asia.
  • Leverage understanding of customer needs, Google’s products and systems to identify and proactively address drivers of non-payment. Provide ongoing consultation and support to stakeholders on questions related to Google’s policies and processes.
  • Partner with Operations Management team and collections process tower to surface operational feedback and address process gaps/issues.
  • Advocate customer adoption of process changes and new platform offerings to improve billing and payment experience and provide customer feedback to Process and Product Management teams.
  • Drive resolution on billing and payment problems by troubleshooting issues faced, understanding root cause and interfacing with Finance, Sales and Product teams on driving quick and efficient resolution.

Qualifications

  • Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
  • 2 years of experience in data analysis and reporting.
  • Experience in developing customer and sales partnerships.
  • Ability to communicate in Korean fluently to conduct necessary business interaction in Korean.

Skills

Required:Data analysisCustomer relationship managementKorean language proficiency

Benefits

  • Google’s equal opportunity employer statements included in the posting.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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