Knowledge Editorial Lead, People Operations
Hyderabad$0Full-timePosted 3d ago
About the role
Editorial and Production hub within People Operations Content and Knowledge; responsible for editorial standards, knowledge content quality, and governance across Google's POps knowledge base.
Responsibilities
- Author operational style guides, structured standard operating procedure templates, canned response guidelines, and scan-and-act content standards.
- Own the editorial quality rubrics, Quality Audit (QA) sampling gauntlets, and calibration workflows for vendor writers executing updates across the People Operations (POps) knowledge content corpus.
- Partner with process owners to identify redundant, outdated, and trivial (ROT) documentation, establishing data-driven criteria for content retirement and consolidation.
- Lead arbitration and editorial reviews with Global Process Owners (GPOs), Compliance, and Service Delivery leads to resolve conflicting procedural guidance.
- Partner with the Platform Strategy team to ensure content structures align with CMS taxonomy schemas, and downstream AI retrieval systems.
Qualifications
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in editorial strategy, technical writing, knowledge management, or content operations.
Skills
Required:Editorial strategyTechnical writing
Nice to have:Content managementStakeholder collaboration
Last updated Oct 23, 2026. Interested? Apply on the company site.
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