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Robotic Support Engineer, RIVR

Amazon· Corporate Operations
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ShanghaiFull-timePosted yesterday

About the role

Engineer role at Amazon Innovation Center (Shenzhen) focused on hardware/software support for robot products, including flashing, self-testing, diagnostics, EoL testing, rework, and inventory/tools management.

Responsibilities

  • Robot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).
  • Diagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.
  • Robot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.
  • Rework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.

Qualifications

  • 2+ years of hardware design and validation of components, subsystems and systems experience
  • Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent

Skills

Required:Hardware design and validationOS/firmware/software flashingDiagnostics & troubleshooting
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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