Business Operations Lead, Canada Strategy and Operations
Amazon· Corporate Operations
Hybrid (Toronto), RemoteCA$93.7k - CA$156.5kFull-timePosted yesterday
About the role
Business Operations is the integrator across the Canada business and the single-threaded owner of its operating model. Leads the rhythm of the business for the Managing Director and senior leadership, manages cross-organizational work, and designs the operating forums and initiatives. Focus areas include AI-driven mechanisms, executive influencing, and mechanism building for forums and initiatives.
Responsibilities
- Own the rhythm of the business for the Managing Director and the senior leadership team (weekly SLT meeting and briefing, field newsletter, Top Deals, Monthly Business Review across divisions, quarterly offsite and all-Canada town hall).
- Coordinate cross-organizational work with no natural home (e.g., Canada's internal AI adoption, account plan completion).
- Define and decide which forums exist, what each forum decides, and which initiatives get stopped.
- AI first: redesign a mechanism around what AI can do, build the agent, and judge output trustworthiness; implement in newsletters and Top Deals where applicable.
- Executive influencing: write Canada business documents, facilitate senior leaders to a decision, and chase actions from more senior stakeholders.
- Mechanism building: determine forum structure and provide ownership for arriving initiatives.
Qualifications
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience conducting sophisticated and creative analysis of complex data and translate results into actionable deliverables, messages, and presentations
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience in leading a divisional sales operations function or equivalent responsibilities supporting a mid-to-large scale multi-geographical high-tech sales organization
- Strong financial, analytical skills; extensive Excel and Microsoft Office expertise required.
Skills
Required:CRM systemsData analysis and storytellingSales processes definitionSales operations leadershipFinancial analysis
Benefits
- health insurance (medical, dental, vision, prescription, basic life & AD&D)
- RRSP
- DPSP
- paid time off
- other resources to improve health and well-being
Last updated Oct 25, 2026. Interested? Apply on the company site.
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