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Business Development Manager

Amazon· Business & Merchant Development
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BengaluruFull-timePosted yesterday

About the role

AWS Professional Services-focused role within AWS India Enterprise Support, responsible for go-to-market strategy and driving adoption of paid support offerings to enterprise customers, with emphasis on leveraging Support to accelerate AWS platform adoption and delivering measurable business value.

Responsibilities

  • - Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support
  • - Analyze drivers of Enterprise Support adoption and identify levers for improvement
  • - Identify, design and execute controlled experiments in driving Enterprise Support adoption
  • - Review and analyse Enterprise Support pricing and costing, ensuring savings are passed on to our customers
  • - Quantify impact of Enterprise Support adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption
  • - Develop and refine sales collateral, reference cases and value proofs for customers and partners
  • - Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment
  • - In conjunction with Field Enablement, create Support related training programs and material for the India field team so that they can properly articulate the Support value proposition
  • - Work with stakeholders across India Commercial/Public Sales, Premium Support, and Enterprise
  • - Prepare and present business reviews to the senior Sales and BD management team
  • - Drive Enterprise Support deals end to end with Sales
  • - A day in the life: define strategy, own GTM efforts for Support, engage customers/partners, quantify ROI, enable sales team, collaborate with partners to pilot offerings
  • - Communicate value proposition across customers, partners, and AWS org; work across internal functions and geographies

Qualifications

  • - 5+ years of developing, negotiating and executing business agreements experience
  • - 5+ years of working with Core Cloud Technology Services, including Compute, Edge, Hybrid, Security, Networking
  • - 5+ years of working with Business Application Technologies (EUC, Supply Chain, Contact Center as a Service, etc.)
  • - 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
  • - Bachelor's degree
  • - Experience developing strategies that influence leadership decisions at the organizational level
  • - Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • - Experience selling enterprise software or cloud-based applications
  • - Experience explaining complex technical concepts to various business and technical audiences
  • - Experience presenting to both technical and non-technical executive audiences

Skills

Required:Enterprise Support adoptionGo-To-Market strategyPricing and cost analysis

Benefits

  • Mentorship & Career Growth
  • Work/Life Balance
  • Inclusive Team Culture
  • Diversity and inclusion emphasis
  • Learning and development resources
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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