Senior Technical Program Mgr, Leo Customer Terminals
Amazon· Project/Program/Product Management--Technical
Redmond, WA$148.7k - $201.2kFull-timePosted yesterday
About the role
Senior System TPM responsible for defining customer terminal products and managing cross-functional programs across engineering, product management, and operations for Leo Customer Terminals within Amazon Kuiper Manufacturing Enterprises LLC.
Responsibilities
- Coordinate with engineering teams to develop product strategy and features for customer terminals that will meet cost, performance, reliability and customer experience needs
- Work with Product Management to define business objectives including Operation Expenditures, Capital Expenditures, Operational Cost of Goods Sold, Headcount and maintain guardrails throughout the program to achieve
- Collaborate and lead narrative white papers to communicate project status, risks, and issues to leadership and cross functional teams
- Project management of overall development process including communicating goals, roles, responsibilities and desired outcomes to cross-functional project teams
- Drive milestone readiness with the cross-functional teams
- Navigate through ambiguity and managing project delivery in a fast-paced, deadline-driven environment
- Collaborate with stakeholders to define business and product requirements for long term product roadmap
- Manage CapEx/OpEx and BOM+MVA for the device
- Senior System TPM to scale communications to appropriate audiences and accelerate decision making
- Work with overseas internal and external teams on product development
- Scale and evolve key processes and design review checkpoints for timely decisions
- Manage and communicate product development critical issues and escalate when consensus cannot be reached
- Onsite collaboration with Redmond, WA engineering teams and cross-functional partners; prepare agendas and leadership level presentations to enable timely decisions
Qualifications
- -5+ years of technical product or program management experience
- -7+ years of working directly with engineering teams experience
- -3+ years of software development experience
- -5+ years of technical program management working directly with software engineering teams experience
- -Experience managing programs across cross functional teams, building processes and coordinating release schedules
- -5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- -Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- -Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Skills
Required:Program managementSoftware developmentCross-functional leadership
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
- RSUs and sign-on payments as part of compensation package
Last updated Oct 25, 2026. Interested? Apply on the company site.
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